Privacy Policy

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Spirit Mind and Body Coaching & Consultancy Co./Omar A. Hosn Online Privacy Policy Dated 25/10/2018.

1. Introduction:

Our Online Privacy Policy is intended to describe to you what data we collect and how and why we may use it. It also provides an overview of our business ethics and the options for you to access updates or otherwise take control of your data that we process.

Personal information is any information that, on its own, or in combination with other information, could reasonably identify you. 

“Users” are defined as people visit our websites, including those who download or view website materials, register for any of our services (such as online webinars or in-person corporate events).

2. Personal Information We Collect:

We collect information from you when you create an account, purchase any of our products or services, sign up for an email subscription, request assistance from our customer support team, submit a form from our Website (including surveys) or register for an event. What do we collect?

• Name and job title.
• Contact information, including email addresses, phone number, fax number.
• Demographic information, such as postcode, preferences, and interests.
• Any other information that is relevant to customer surveys and offers.

3. How we use Cookies:

A cookie is a small file which asks permission to place on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This action helps us analyze data about web page traffic and improve our Website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This action may prevent you from taking full advantage of the Website.

We also collect information as you navigate our sites or use information based on your navigation of our Website. The data is collected through-the-use-of commonly used information-gathering tools such as Cookies. We leverage this technology to customize your experience, to analyze trends, and understand how our sites and services are used. You may opt-out of the use of cookies by configuring your web browser to delete and, or control the use of cookies.

4. How We Use Your Personal Information:

Any of the information we collect from you may be used in one of the following ways:

• To process transactions
• To personalize your experience
• To improve our Website
• To improve customer service
• To send periodic emails
• To contact you about Spirit Mind and Body Company / Omar A. Hosn
• From time to time, we may also use your information to contact you for market research purposes.
• We may contact you by email, phone, fax, or mail. We may use the information to customize the Website according to your interests.

Your information will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, other than for the express purpose of delivering the purchased product or service requested.

We share your personal information with law enforcement agencies, courts, other government authorities, or other third parties that have a legal reason to obtain your information.

5. How we protect your information:

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

After a transaction, your private information (credit cards, ID numbers, financials, and others.) is never stored on our servers.

6. Where We Store Your Data:

All information you provide to us is stored on our secure servers or on the servers of the respective platforms that we use to deliver our services (InfusionSoft, Calendly, Kajabi, Kartra, Stripe). Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

7. When Do We Share Your Information?

We share your information with third parties, including service providers, regulated institutions (e.g., financial institutions), affiliated entities, and business partners, as set out in the table below. In the section below, we also list the reasons why we share information.

How and Why We Share Your Information.

• With our service providers and affiliates – to assist us with the provision of the Services and our everyday business purposes, such as to verify your identity, prevent fraudulent activity, conduct internal research and analytical assessments, process your transactions, maintain your account(s) and provide you with customer care services. 
• With fraud prevention and detection service providers - to detect and prevent fraudulent activity. Such service providers may keep records of information provided and use it when providing fraud detection and prevention services to other users of their databases.
• For marketing purposes:
• With our service providers and our affiliates – to market our products and services; and,
• With non-affiliated third parties for joint marketing purposes.
• In response to the legal process – to comply with the law, a judicial proceeding, subpoena, court order, or other legal processes.
• In connection with business transfers – to another entity, if acquired or merged with other entities, our assets are transferred to a separate entity or as part of a bankruptcy proceeding.
• To protect us and others – we may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms and Conditions of this Policy, or as evidence in litigation in which we involve.
• Aggregate and de-identified information – we may disclose aggregate or de-identified information about users for marketing, advertising, research, or similar agencies as permitted by law.

*If you do not want us to use your details for us to market to you, and, or to pass your details on to third parties for marketing purposes, please contact us through the phone number or email address listed in the section titled “Contact Us, Updating Your Info, Opting Out” below. You will also be able to unsubscribe from any marketing emails sent to you by SMB using a link provided in the email.

8. Additional Information:

Your Consent: By using our site, you consent to our privacy policy.

Changes to the Privacy Policy: If we identify the need to change our Policy, we will post those changes on this page.

Contact Us:

You may, at any time, request us to change, update, or even remove any of your data. If you believe that anyone has provided us with your personal information and you would like to remove it from our database, please contact us at info@omarahosn.com.

If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

If there are any questions regarding this online privacy policy, you may contact us at the address below:

Spirit Mind and Body Coaching and Consultancy. Beirut, Lebanon.

info@omarahosn.com

+961 81 311 754